Removals4Students Terms and Conditions

Removal work carried out by Removals4Students is bound by the following Terms & Conditions.
Upon acceptance of a removal service with Removals4Students, you the customer, agree to these Terms & Conditions with no exception

1. There is a minimum charge of £45 for 1 man and £60 for 2 men removal services for first hour in Sheffield. After the first hour, we charge appropriate hourly rate in 1 hour blocks
2. Removal services to cities outside of Sheffield will be charged for the time taken to travel to destination and back to our base in Sheffield
3. Arrival time on any job is estimated. We will do our best to be on time, but there might be delays caused by circumstances out of our control. ( e.g. weather, traffic... ) We do not accept responsibility for any customer loses due to out of our control pick-up/delivery delays.
4. All payments must be made in cash upon job completion. Any other kind of payment must be agreed on and made at least 7 days before moving day
5. We do not accept responsibility for damaged or lost property after job is complete and payment is completed
6. All goods in transit are insured for £10,000. Any claim which exceeds this amount is non-refundable
7. Our insurance covers items in transit only. It will not cover any damage which happens inside a property. If you need any further cover for moving, contact your insurance company and get appropriate insurance cover
8. It's the customers responsibility to provide parking ( reserve a space for the van outside of property before our arrival or arrange a suspension or permit where necessary with local council) If there is no pre-arranged parking and our van receives a ticket, it will be the customers responsibility to pay the fine to the driver at the end of job
9. It's the customers responsibility to pack everything properly. We do not accept responsibility for damage or breakage caused by poor packing
10. It's the customers responsibility to dismantle before our arrival any unit, system, furniture and beds, unless a packing service has already been negotiated with us
11. If any unit, system, furniture and beds requires us to dismantle before transportation, it's the customers responsibility to reassemble at the destination unless otherwise negotiated with us
12. It's the customers responsibility to keep safe any screws, bolts, fixings etc. We do not accept responsibility for any missing fixtures and fittings
13. It's the customers responsibility to make sure that all items will fit in the new premises. (e.g. wardrobe, bed, sofa etc.) We are not insured for removing any doors or making new entrances to the premises
14. It's the customers responsibility to ensure that all carpets, wallpaper, woodwork etc. is appropriately protected prior to our removal of your items. We do not accept responsibility for any damage to decorating, flooring etc. due to inappropriate or lack of protection methods
15. If any delay is caused by the customer ( e.g. everything is not packed, waiting for keys, incorrect address, etc. ) we reserve the right to add an extra cost to the final bill
16. If the customer changes or cancels the booking after it is already confirmed, the customer will be charged 50% of the confirmed amount. If you change or cancel the booking within 24 hours before the job, you will be charged in full
17. We reserve the right to change or cancel any bookings
18. No staff abuse will be tolerated. If the driver is forced to terminate a job because of abuse from a customer, the customer will still be charged in full
19. We reserve the right to charge a higher fee for work carried out on weekends, bank holidays and unsociable hours
20. All invoices must be paid within 10 working days of issue date. We reserve the right to charge administrative fees for late invoice payments